Step 4: On the Windows Hello setup wizard, click the Get started button. Visit the manufacturer’s website to check if there is a new version of the fingerprint scanner driver released with support for Windows 10 and Windows Hello. Make sure that you have installed the latest version of the fingerprint reader driver on your Windows 10 PCs. ![]() Or it could be because you have installed an outdated driver. ![]() NOTE: If the Setup button is greyed-out, it could be because your fingerprint reader or scanner doesn’t support Windows Hello.
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